Showing details for CEBU1209 C in the 2018 Spring term.
Coaching and Developing People
The way in which supervisors/managers interact with their staff can greatly influence employee effectiveness. Coaching is a two-way conversation between the supervisor/manager and the staff member(s) which follows an established process and leads to improved performance, commitment to sustained improvement and positive working relationships. This program will develop the supervisor/manager's skills in coaching and communicating, resolving conflict, performance appraisal and staff training and development. This course is part of the Manufacturing Leadership Certificate program.